Relationship between Organizational Role Stress and Stress Consequences—A Study among Postal Employees in West Bengal

Abstract

An increased interest in the use of role theory has been seen recently to describe and explain the stresses associated with the membership of the organization. This paper aims at identifying the relationship between ORS variables and Stress Consequences among postal employees in West Bengal as postal employees are over burdened with. They deal with customers in massive number every day with very limited physical resources at their disposal. This study covers 614 responses from a sample of postal employees (both departmental and extra-departmental) from various Post offices located in difference areas in West Bengal.