Jurisprudence of Delivery in Consumer Contract in ECommerce: A Critical Appraisal of The Consumer Protection Law in India
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Type
Article
Date
2020-09
Journal Title
Indian Journal of Law and Justice
Journal Editor
Bandyopadhyay, Rathin
Journal ISSN
Volume Title
Publisher
University of North Bengal
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Jehirul, I. (2020). Jurisprudence of Delivery in Consumer Contract in ECommerce: A Critical Appraisal of The Consumer Protection Law in India. Indian Journal of Law and Justice, 11(2), 196–210. https://ir.nbu.ac.in/handle/123456789/3679
Authors
Jehirul, Islam
Advisor
Editor
Abstract
E-commerce market is growing tremendously due to the many advantages it provides to
consumers and traders as well. On the other hand, concerns of consumer with respect to
delayed delivery, wrong delivery, non-delivery and improper information pertaining to
delivery of goods or services are also evident from the numbers of online consumer
complaints. The Consumer Protection Act, 1986 and the Sale of Goods Act, 1930 may
sufficiently protect consumers in traditional market; however, both the Acts fail to
recognise the unique features of e-commerce, which have raised the new forms unease
to consumers. The provisions of the newly enacted Consumer Protection Act, 2019 are
structurally weak and inefficient to protect consumers in e-commerce
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Accession No
Call No
Book Title
Edition
Volume
ISBN No
Volume Number
11
Issue Number
2
ISSN No
0976-3570
eISSN No
Pages
Pages
196 - 210